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Terms of Service

Last updated: October 7, 2025

These Terms and Conditions (“Terms”) govern your access to and use of JobLetter.app (“we”, “us”, or “our”), a service that allows users to generate AI-assisted cover letters based on resumes and career goals.

1. Acceptance of Terms

By accessing or using JobLetter.app, you agree to be bound by these Terms. If you do not agree, do not use the service.

2. Use of the Service

You may use the service to generate cover letters for personal or professional use. You must not use the service for any illegal, abusive, or unauthorized purpose, including reselling access without permission.

3. Account and Access

To access full features, you must create an account via Google login or email and password. You are responsible for keeping your credentials secure.

4. Credit and Subscription Model

We offer a freemium model with optional one-time credit purchases or subscriptions (weekly or monthly). Credits are non-transferable and non-refundable unless legally required.

5. AI-Generated Content

Cover letters are generated using third-party AI (OpenAI). While we strive for quality, we do not guarantee accuracy, appropriateness, or hiring results. You are responsible for reviewing and editing generated content before use.

6. Intellectual Property

You retain ownership of the resume content you provide. You may use the generated letters as needed. We may store anonymized content to improve the service unless you opt out where provided.

7. Payment Processing

Payments are processed via Stripe. We do not store your card data. Failed payments or chargebacks may result in suspended access.

8. Termination

We may suspend or terminate your access if you violate these Terms. You may delete your account at any time from settings or by contacting support.

9. Limitation of Liability

To the maximum extent permitted by law, JobLetter.app is not liable for indirect, incidental, or consequential damages arising from your use of the service. Our total liability will not exceed the amount you paid in the last 3 months.

10. Changes to Terms

We may update these Terms from time to time. The updated version will be available on this page. Continued use of the service means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of The United Kingdom, without regard to conflict of law principles.

12. Contact

If you have questions about these Terms, contact us:

support@jobletter.app
https://portal.jobletter.app