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Privacy Policy

Last updated: October 7, 2025

Welcome to JobLetter.app. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our service.

1. Who We Are

JobLetter.app is an AI-powered platform that helps users generate personalized, story-driven cover letters based on their resumes. The service is operated globally, with data infrastructure primarily hosted via Supabase.

2. What Data We Collect

When you use our service, we may collect the following types of data:

  • Name and email address
  • Email/password or Google login token
  • Resume text you upload or input
  • IP address
  • Basic analytics data (e.g., page visits, device type)

3. How We Use Your Data

We use your data solely to provide and improve the JobLetter.app experience:

  • To generate cover letters using AI (OpenAI)
  • To authenticate and manage your account
  • To process payments via Stripe
  • To monitor and secure the platform
  • To understand general usage patterns via Google Analytics

We do not use your data for marketing or advertising purposes.

4. Third-Party Services

We use the following third-party services:

  • OpenAI – for AI-generated cover letter creation
  • Supabase – for secure data and account storage
  • Google Analytics – for anonymous usage metrics
  • Firebase – for authentication and support infrastructure
  • Stripe – for secure payment processing

5. Data Storage and Security

Your data is stored securely in Supabase with encryption at rest and in transit. We take reasonable technical and organizational steps to protect your data.

6. Your Rights

As a user, you have the right to:

  • Access your stored data
  • Request data export
  • Request account or data deletion

To make any such requests, contact us at support@jobletter.app.

7. Data Retention

We retain your data as long as your account is active or needed to provide services. If you delete your account, your data is permanently deleted within 30 days.

8. Children’s Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. International Users & GDPR

We operate globally and comply with the GDPR. If you are located in the EU or UK, you have additional rights including data restriction and complaint submission to a supervisory authority.

10. Policy Updates

We may update this policy from time to time. The latest version will always be available on this page with the updated date at the top.

11. Contact Us

If you have any questions, please contact us at:

support@jobletter.app
https://portal.jobletter.app